The Advanced Administrative Professionals and Executive Assistants Workshop

Dates: 6^th – 10^th Nov, 2017

Venue: Travellers’ Beach Hotel, Mombasa

Application Deadline: 1^st Nov, 2017

The exceptional administrative professional serves as the backbone of the organization and helps create seamless, efficient and exceptional success for the leader and the entire team. The role of the Admin is changing and getting more demanding. Important responsibilities once reserved for managers, are now gradually assigned to competent secretaries, administrative assistants and office managers who are focused, open-minded and tactful team players, hence the need to advance.

Pan African Institute’s workshop is a time-tested, industry-proven virtual powerhouse of learning. Designed to polish administrative professionals for upward mobility and current-level stellar performance, this program recognize assistants as “strategic business partners”. Our program offers ground-breaking training on topics ranging from high-level concepts (like strategic communication, projects management, personal branding, and mindset management) to tactical day-to-day implementation (like proactive problem solving, tactfully voicing your opinion, and decision making).

Learning Outcomes

• Learn how to develop a strategic business partnership with your executive
• Manage changing roles and responsibilities whether working with bosses, peers, team members or customers
• Meet dynamic work expectations by expanding your proactive capabilities
• Clearly and confidently communicate and negotiate to manage conflicts and achieve results
• Apply emotional intelligence and effective listening practices to your job
• Use strategic diplomacy to handle office politics, difficult people and demanding situations
• Learn how to quickly plan and manage multiple projects using a timeline
• Become an indispensable star administrator!
• Exposure to international platforms and networking globally
  

Target Group

• Senior Administrative Professional
• Senior Secretaries
• Executive Assistants and PA’s
• Office managers
• Project administrators/project support officers/project assistants
• Communications / public relations officers
• Administrative support staff who need to expand their management skills
• Anyone who is responsible for coordinating, managing or being an effective member of an office team

For more information on booking, click here.